Our services

Jewellery repairs

We have a fully operational workshop on-site where we regularly complete various types of repair work on your jewellery. Whether you need a ring resized, or your favourite chain soldered back together- our jewellers can work their magic! 

The Eloise Jewellery boutique and jewellery workshop is situated in the coastal town of Kirkcaldy in Fife, Scotland. We opened in 1996 and are a trusted name in our area, winning the award of Best Gift Shop in Scotland 2017 and Best Craft or Creative Business in Fife 2018. 

We have an onsite jewellery workshop with experienced jewellers on-hand to cater to your needs, the possibilities are endless!

 

  

 

Our jewellers work with sterling silver, 9ct and 18ct yellow and white gold, and can also repair most costume jewellery. Our amazing team of front shop staff are trained and equipped with repair knowledge, eagerly ready to advise you on any repairs! We are always extremely busy completing engagement/wedding ring resizing, rhodium plating on white gold jewellery and re-tipping on stone set rings.

 

  • Solder repairs on rings and chains
  • Stone setting and replacement 
  • Supply and soldering catches
  • Restringing
  • Earring repairs
  • Claw re-tipping
  • Altering stone settings
We can also repair a variety of costume jewellery.

  Most of our repairs are completed on site by our trusted and skilled jeweller Dawn! However, on complex repairs we work alongside a long-standing jeweller who has worked with Eloise for 5 years.

So please feel free to enquire via the 'Contact Us' section. 

 

Bespoke comission work

At Eloise Jewellery we are well-equipped to offer bespoke jewellery designs at great prices. We have an onsite workshop which gives us endless possibilities in crafting unique jewellery. All members of staff are trained in gold and silversmithing techniques and can offer you expert advice at the front desk any time you pop in. Read about our specialist jewellery design and make service below.
Our artisan craftsmen will create one-off, bespoke pieces of jewellery using traditional silver & goldsmithing techniques in our fully-equipped jewellery workshop which is on-site here at Eloise. From smelting down gold (yes, that is the technical term) to intricate stone setting it all goes on behind the scenes here in Kirkcaldy. When a piece of jewellery is hand-crafted, especially for you, you receive a substantial, unique piece of art that will last for generations to come and make the perfect heirloom.
Coming up with your dream piece of jewellery can seem like a daunting task, at Eloise we can help you narrow down your options and give you professional advice on what will work best for your individual preferences. Whether you’re looking to have a cutting-edge, contemporary piece of design work created, or prefer a traditional timeless classic, our knowledgeable staff will be able to cater to your needs. It’s always a good idea to do a bit of research before you come in and bring any inspiration with you, however, if you don’t know where to start we can guide you in the right direction. You don’t need an appointment, just pop in anytime for a consultation.

Here's what we can do...

 
One of our lovely customers, Maureen, came to us with these stones that were incredibly sentimental to her. These raw, uncut, gemstones were tested for Sapphire and we had them cut and polished down at Hatton Garden in London. Once finished both stones were of a deep blue and teal hue, meaning they were Sapphires of great quality.
Our business owner Louise sat down with Maureen and helped to dream up a magnificent design and with the design set in stone, we began to supply the gold and complimentary Diamonds. 
With all the materials in place. our goldsmith Scott was able to work his magic and craft an exemplary design. The finished rings are a shape-to-fit set, with an organic, bohemian look and with bright gemstones of the finest quality set into Yellow Gold. 
If you would like to have a piece of jewellery commissioned by one of our extremely talented jewellers, please fill out the form below with your details and a brief description of what you would like to have made. We'll be sure to get back to you within 48 hours.

On-site rhodium plating

Take full advantage of the wonderful rhodium plating service right on your doorstep. While most other places will send your precious rings down to Birmingham & leave you without them for two weeks, we can do it in our on site workshop in just one hour. 
WHAT IS RHODIUM PLATING?
 

 

Rhodium is a precious metal of the platinum family. Rhodium plating is a process used to coat materials with a decorative and protective layer of rhodium which is extremely hard. It is used to give white gold (which is naturally a dull grey colour) its bright white sparkling look and greatly enhances the appearance of diamonds. It can also be used to coat yellow gold to give it the appearance of white gold for a rejuvenated look. 

 

WHAT IS THE PROCESS AT ELOISE JEWELLERY FOR RHODIUM PLATING?

Here at Eloise Jewellery, we pride ourselves on the beautiful results of our thorough and extensive on-site rhodium plating session. Keep reading below to learn the Step-by-Step process! 

STEP ONE

When you first arrive in store, the front shop staff will check thoroughly over all your jewellery with a eye loop. At this point, if a jeweller is in house, the jewellery will be taken through to the onsite workshop to have a closer, second look under the microscope.  

STEP TWO

This is to identify any flaws in design, claw work, settings or stones. At this point, all issues highlighted by the jeweller will be passed on to the customer as an 'advisory' or 'requirement' before moving forward. If any further action is required before the rhodium plating session, a quote will be given. 

STEP THREE

Once the job has been agreed and the jewellery has been put into the workshop, the jewellery is polished by the jeweller. This removes all prior rhodium, taking the white gold back to it's natural colour. All signs of wear, including scratches, are also removed. 

STEP FOUR

Jewellery is now placed along a copper wire and lowered into the sonic cleaner for up to 20 minutes. If there are stones set into the jewellery, the sonic cleaner will help to remove any dirt stuck behind the back of them. This small step will already bring a bright and colourful life back to the ring! Dirt which has been stuck inside intricate parts of the ring will also be loosened and removed in this process. 

 STEP FIVE

The last step of the 'Rhodium Plating' process.. and our favourite! Jewellery is now placed into rhodium for a total of 3 minutes to coat the entire item. This gives a lasting appearance of a bright and white finish. 

   

Where to find us & store opening hours

Shop in store at:
Eloise Jewellery, 156 High Street, Kirkcaldy, Fife, Scotland, KY1 1NQ
Our opening hours:
Monday-Saturday: 9.30am-5.30pm
Sunday: Closed
During November & December, we are open Sundays, from 11am-4pm
Please check our social media around Christmas/New Year for our other seasonal opening hours.

Follow us on Facebook & Instagram to hear all about our beautiful jewels @eloisejewellery