Delivery Information

UK Deliveries

All of our orders are sent by ‘Royal Mail 1st Class Tracked & Signed For’ delivery, which aims to arrive in 1-3 days.

Any orders over £100 are sent ‘Royal Mail Special Delivery’, which is fully tracked and insured, and will arrive next day before 1pm after posting. 

International Delivery 

Please enquire about International delivery’s by sending us an e-mail to eloisejewellery.co.uk

These are organised and quoted on a case by case basis. Shipping costs and delivery times are subjective to destination country. 

Processing Time

Please be mindful our processing time is between 1-2 working days. On occasion, we can post your order out the same day, if ordered before 1pm.

Accepting Deliveries

Please make sure you or someone you know will be present either at a home or work address to accept your delivery.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.